Effective Date: 08/01/2025
North Richmond Countertops LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website northrichmondcountertops.com or contact us by phone or email.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and any details you provide through our contact forms or by reaching out directly.
- Usage Information: Data about how you interact with our website, including IP address, browser type, and pages visited.
- Media Submissions: If you send photos, videos, or project information, these may be stored for project discussions and service delivery.
2. How We Use Your Information
Your information may be used to:
- Respond to inquiries and provide requested services.
- Send estimates, proposals, or updates related to your project.
- Improve our website performance and user experience.
- Comply with legal obligations.
We do not sell or rent your information to third parties.
3. Sharing of Information
We may share your information only in limited cases:
- With trusted service providers who assist in website hosting, analytics, or communication.
- To comply with law, regulation, or legal requests.
- In connection with a business transfer (e.g., merger, acquisition).
4. Cookies & Tracking
Our website may use cookies and similar technologies (such as Google Analytics) to track usage and improve the site. You can adjust your browser settings to refuse cookies, but some features may not function properly.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Choices
You may:
- Opt out of marketing emails by following unsubscribe instructions.
- Request access to, correction of, or deletion of your personal information by contacting us directly.
7. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
North Richmond Countertops LLC
Phone: +1 (804) 604-3220
Email: contact@northrichmondcountertops.com